Damp and Mould Complaint Letter Generator
If your landlord has not addressed damp or mould in your rented property, this tool generates a formal complaint letter based on your situation. The letter references the Homes (Fitness for Human Habitation) Act 2018 and gives your landlord 14 days to respond. Fill in the details below.
How to use this tool
- Enter your name, address, and your landlord or agent’s details.
- Describe the damp or mould issue.
- Confirm whether you have previously reported it and how.
- Indicate whether anyone in the property has a health condition that makes this particularly serious.
- Click Generate letter to see your letter. Print it or copy the text to email it.
Understanding your letter
The letter gives your landlord 14 days to respond with a remediation plan. If they do not respond, the next step is to report the issue to your local authority’s housing enforcement team. They can inspect the property and issue an improvement notice. You can also apply to the First-tier Tribunal (Property Chamber) if the landlord does not act after enforcement contact. Keep a copy of the letter for your records, along with photographs of the issue dated the day you send it.
Your landlord’s obligations on damp and mould
Landlords in England are required under the Homes (Fitness for Human Habitation) Act 2018 to ensure that a property is fit for human habitation at the start of, and throughout, the tenancy. Persistent damp and mould can make a property unfit for habitation. Landlords also have a duty to keep the structure and exterior of the property in repair under section 11 of the Landlord and Tenant Act 1985. The Housing Health and Safety Rating System (HHSRS) provides a framework for local councils to assess hazards including damp and mould. A local authority housing inspection can result in an improvement notice requiring the landlord to carry out remedial works within a set period.